Welcome to HHELA Kids Club!!! 

Kids Club is our school age program! We offer before and after care, as well as care for breaks, snow days, delays, and scheduled days off school. We follow the D49 school schedule. Care is offered for school agers from kindergarten through 7th grade.

Kids Club-what to expect:

What can you and your child expect here at Kids Club? They can expect to have fun! Expect them to get to school on time, get dirty (after school), eat healthy meals and snack (as well as learning about healthy foods), make friends, play games, build, do puzzles, build on their social skills, and read (and be read to!). You can also expect them to be in a safe and welcoming environment.


Open communication between parents and me is extremely important.  I cannot correct a problem I don't know about.  I welcome questions, feedback, or discussions of any kind that are oriented towards a positive outcome for the child(ren).  Sensitive issues will be discussed in private outside of regular child care hours either by telephone or a personal meeting.   I'm always available through email or text (texting is the quickest way to get in touch with me).  Please read this handbook as it contains important reminders of things going on.

Enrollment Policy:

There are several forms that need to be completed and returned to me before I can begin caring for your child.  Forms will need to be updated annually or sooner if needed.  The forms are as follows:


-Signed Child Enrollment Form

-Signed Contract

-Basic Health Care/Travel/Photo

-Verification of immunizations (to be filled out by doctor's office)

-Health statement (to be filled out by doctor's office)

-Child questionnaire (to help me get to know your child)
-USDA enrollment form

Trial Period:

Your child's adjustment is very important to me.  The first two weeks of your child's enrollment will be considered the trial period. Either the parents or I may withdraw at any time during this period.  At the end of this period if there are still any problems we will discuss them and how your child has adjusted to the new setting, realizing that this varies from child to child.  After this period a two week written notice is required to terminate that agreement.

Fees And Payments:

Your child's weekly tuition is due in advance on the Friday before the first day of care each week before close of business, unless otherwise arranged.  Payments can be made in the form of cash, check or through KidKare (an online billing program).  However, should a check not clear there will be an additional fee of $35 and all future payments must be made in cash.  If payment is more than three calendar days late there will be a $10 per day late fee and your child will not be able to return until their tuition is paid in full, including late fees.  If payment is not received within 5 days I may terminate services without notice and you will forfeit your deposit.  Receipts are given for each payment with a year to date running total (if desired), and in January with your yearly total for tax purposes.


Space will not be held without a paid deposit.

School Age Tuition:

School age care is offered before and after school, during school breaks, and on snow days (including delays). Fees are as follows.


Before and After care: $100 a week

Before OR After care only: $50 a week

Scheduled individual days off: addition $15 per day

Full time care (for breaks): $175 a week
Drop in full day care (during breaks and snow days): $40 a day
(there is no additional charge for two hour weather delays or closures for regular B/A children)
Part time Care is available during breaks if space is available. Rates for part time are on a case by case basis.


Children needing both before and after care will take priority over morning or afternoon only children. Availability during school breaks and days off is on a first come first serve basis basis (Before and After children get priority). Please let me know ASAP if you need care during those times.

Hours Of Operation:

Happy Hands Early Learning Academy School Age Program is open from 6:30am-8am (or when the bus comes) for before care, and 3:45-5:30pm for after care, Monday through Friday.  Please keep in mind, however, that your child is contracted for specific hours according to your contract and weekly tuition is based on those hours.  If you drop off or pick up your child before or after your scheduled hours, you will be charged additional/late fees.  The early/late fee will be as follows:  I will charge an overtime rate of $1 per minute that you are late, unless it is prearranged.  Then the late fee will be $5 for every 15 minutes (or portion thereof).  This late fee is per child.  This is to assure children are picked up on time.  Late drop off does not constitute late pick up.  If you need hours before or after your contracted hours, let me know and we can work something out on a case by case basis.

During school breaks and scheduled days off, HHELA will be open from 7am-5pm. Please plan accordingly.

If a child is in care after regular business hours unexpectedly, every attempt will be made to contact the parents/guardians and the emergency contacts. If none can be contacted within an hour of my normal closing time, authorities (DSS or local police) may be contacted. Late fees will apply and termination may occur.

Persons Authorized to pick up:

You must list those you wish to pick up your children on the Enrollment form. ONLY those listed, beside the parents/guardians listed on the contract, will be allowed to pick up your child. Please make sure they are at least 14 years of age and have a photo ID, and that they have proper transportation (appropriate car seat or booster if applicable).  


The following is a list of paid holidays that I will be taking each year:


For the year 2018: Martin Luther King Jr. Day (Jan. 15th), President'sDay (Feb. 19th), Memorial Day (May 28th), Wednesday, July 4th, Labor Day (Sept. 3rd), Columbus Day (Oct. 8th), Veteran's Day (Nov. 12th), and Thanksgiving and the day after (Nov. 23th & 24th).  If your child would regularly be scheduled for any of these days, full tuition is due.


I will also be closed from Dec. 24th-Jan. 2nd.  Payment is not expected for these dates.


I will try to let you know as soon as possible when I am going to be taking a vacation.  You are not responsible for paying me for my vacation.  Substitute care is your responsibility, but I will try to help you as best I can. 


Full tuition is required whether your child attends or not.

Arrival and Departure:

Please make drop offs and pick-ups brief. As you can imagine, I'm extremely busy with other children at these times. If there's a matter that needs to be discussed, please let me know and we can schedule a time convenient for both of us to have a conference.


Please let me know if your child will be late or absent.  If for some reason your child misses the school bus, it will be your responsibility to drop them off or pick them up from school. I cannot provide transportation for the children. Also, if they cannot attend school for whatever reason, I cannot keep them here because we still have preschool classes and I will not have room for them. If your child is absent, but scheduled to be here, full tuition still applies. 



I cannot administer any medication, including over the counter medication such as pain relievers, cold medicine or even cough drops, without a doctor's signed authorization and parent's signature.  For all medication, parents must provide written instructions which must be completed by the doctor's office including the name of the medication, the dosage, the time(s) it is to be given, and the physician’s signature.  I have a form for this and each family should keep a copy in their glove box to have handy in case it’s needed.  All medication must be provided in the original container in which it was prescribed.


HHELA does accept children of families who choose not to immunize their children, and respects their choice. However, according to regulations if an illness is in my child care home that a child has not been immunized for, the unimmunized child will be excluded from care until that illness has cleared (payment will be expected for any time absent).


It should go without saying, but PLEASE do not bring your sick child. HHELA is a WELL CHILD program. Under no circumstances will parents be allowed to bring a sick child to my home.  If they are too ill to go to school, they're too ill for my program as well. The following illness policies will be strictly enforced, for the health, well being and safety of all concerned.  SYMPTOMS OR ILLNESSES REQUIRING REMOVAL OF CHILD FROM CHILD CARE:  Fever (100.4 or higher-lower with the presence of additional symptoms), nausea or vomiting, diarrhea, sore throat, runny nose with colored discharge, runny and/or crusty eyes, unexplained rash, excessive crankiness, lice or any communicable diseases, such as chicken pox, roseola, conjunctivitis (pink eye), mumps, measles, influenza, etc.  Children must be free of the previously listed symptoms for 24 hours without medication before they will be accepted back into my care—THIS WILL BE STRICKLY ENFORCED.  For any illness that requires antibiotics, they must be on meds for a minimum of 24 hours before returning to care. If you are unable to remain home with your sick child it will be necessary for you to make arrangements for substitute care at your own expense.  If your child becomes ill while in my care, I will notify you immediately.  You are required to pick up your child within 45 minutes of notification.  If you cannot be reached then your emergency contact will be called. 

Provider Sick or Personal Leave:

Although I will try to be available for care each day, the illness policy applies to my family or me as well.  If any of the above symptoms (listed above in Illnesses) are present in my home I will call/text you as soon as possible.  Depending on the illness backup arraignments may need to be made.  Payment will not be required for days that I close for illness and if payment has already been made it will be credited towards the next week's tuition.  It is your responsibility to obtain substitute care on such days.  I try my best to schedule appointments during non-program hours, but sometimes that is just not possible.  In the event that I have appointments I will give you as much notice as possible.  I realize that parents count on my care and I do everything I can to accommodate your families. 


Breakfast, a morning snack, lunch and an afternoon snack will be served each day (if children are present).  All meals served are in compliance with the USDA Food Program and meet their meal requirements.  Meal times are as follows:


Breakfast 6:00am-7:15am

AM Snack 9:30 am-10:15 am

Lunch 12:00pm-1:30 pm

PM Snack 3:30pm-4:30pm


If your child will be joining us for a meal or snack, they need to be here during the scheduled times.  If they will be arriving after those times they will need to have been fed before arriving. To have time to eat breakfast before the school bus arrives, they MUST be here by 7:15am. Children are never forced to eat, but will be encouraged to try everything.  If your child has a food allergy and I can make accommodations, I will.  If however, I cannot, you will need to supply your child's food each day.  Menus are posted on the main bulletin board and copies are available upon request.  Menus are on a six week cycle and are subject to change on short notice.  Please do not send additional food with your child.  Special treats are allowed with prior approval.

What to Bring:

I provide all materials needed for a rich and fun-filled day.  Please clearly label things to be left here with your child's name:


-a change of clothing to be left here for all children, regardless of age (even older children can have accidents or spill something on themselves)

-sunscreen-min SPF 30 (may be left here)
-closed toe shoes work best for my outdoor space, but I do not require them. Children learn pretty quickly that pea gravel in sandals doesn't feel very good.

-a water bottle, especially during warm weather

-their sense of adventure and curiosity!

-in the summer, a bathing suit and towel

What NOT to Bring:

Please do not send food with your child unless it is a special occasion and you have asked me ahead of time, or your child has a special dietary need.  Do NOT bring the following items.

-candy or gum

-food from home (school snacks may remain in their backpacks)

-dangerous or violent toys

-iPads, tablets, or other electronic games/toys

-toys from home

-any item of value


I will not be held responsible for any items brought into my home.


After the initial two week trial period, two weeks written notice is required by either the parents or me to terminate care.  Payment is due for these two weeks whether your child attends or not.  Care will be terminated immediately because of non-payment, continued non-compliance of policies or any other breach of contract.  In the case of immediate termination your deposit will be forfeited. 

Daily Schedule:

Our daily schedule is posted on the bulletin board and a copy is available for you upon request.  We are very flexible and I let the children lead.  If they are very engrossed in an activity and it's not absolutely necessary to move on we will deviate from the written schedule.  We do try to do things around the same time each day, though, for continuity so the children know what to expect.



Electronics and usage:

Electronics are a big part of our world these days. However, I feel that children get enough at school and at home, so unless it is school/homework related, all electronics, including cell phones, must remain in the children's backpacks or at home while in my program.


Children here after school may have homework. While we will try to get some of it done, I cannot guarantee it will all get finished before they are picked up. I firmly believe kids need to destress after school, get some food in them (afternoon snack), and move (play outside, weather permitting). If after these things are accomplished we still have time to get homework started, we absolutely will. We do try to read together as a group every afternoon.


I have plenty of toys, and games here.  Please keep your child's toys at home or have them leave them in the car. If there is a game they would really love to share, please ask me and I will review it on a case by case basis. Children may bring books, comics, magazines or other reading material if they wish (must be appropriate). 

Open Door Policy:

I have what's called an open door policy in my program.  What that means is when your child is in my care, my door is always open to you.  That does NOT mean it will always be unlocked.  For the safety of the children and myself I do often lock the front door.  Please feel free to drop in and check on your child at any time, however keep in mind some children will expect to leave with you if you do this.  Also, there may be times when it's inconvenient for me to run to the phone.  If the phone goes unanswered, please do not become alarmed.  Simply leave me a message and I will call you back as soon as I am able. Please call my cell number or text me for the promptest response.


Outdoor Play:

I believe being outside and getting fresh air is extremely important for kids. We will try to spend time outside every day after school (or daily as much as possible during breaks), weather permitting.  We will not go out it it's raining or extremely cold or wet. Please make sure your child is dressed appropriately for the weather, including appropriate shoes. Colorado weather can be unpredictable.  It can also change drastically through the course of the day.  In the winter children will need coats, snow pants, mittens, scarves, boots and hats.  I will NOT have these items for them. It's always best to dress them in layers, so if they get warm we can take a layer off.  Children will also need sunscreen (SPF 30, minimum) year round.    


Children in my care will need a signed travel authorization because we do occasionally go for walks. You will be notified of any field trips in advance, and will need to sign a permission slip.


It is my policy to teach children to follow rules by using non-physical disciplinary action.  Positive guidance is used to help children gain self-control and take responsibility for their own behavior.  Physical violence will NOT be permitted, by myself OR the children.  My guidance and discipline is preventative-not punishing. My discipline method of choice is Conscious Discipline (www.lovingguidance.com). Methods of discipline may include:


Redirection of the child's behavior:  Removing the child from the situation.


Removal of Toys:  If children are playing inappropriately with a toy or other materials, I may take these away to prevent someone getting hurt or the argument from escalating. 


Time Out:  Time out is used as an absolute last resort or for violent behavior (hitting, kicking, biting, etc.).  Time out will be no more than one minute per child's age (ie: a 6 year old would have a time out of no more than 6 minutes). Time outs are rarely used in my program.


Under no circumstances will there be any spanking, physical abuse, verbal abuse, name-calling or isolation used.  Food will never be withheld from children as a means of punishment.


If I feel there is a chronic behavioral issue that needs attention, I will let you know so that you and I are handling it in the same way and your child has continuity in discipline between our homes.  These types of behaviors might include such things as biting, use of profanity, chronic hitting, etc.  Together we will try to find a solution.  You may be called to remove your child if his or her behavior prevents me from being able to properly care for the other children.  If the problem continues, other arrangements for the care of the child will have to be made, for the safety and well being of all.


Children are never punished for lapses in toilet training or for accidents (spilled milk, for example).  Instead, I will have the child help clean up if possible, not for punishment, but to help teach responsibility.

Media Usage:

We do occasionally watch television or videos at my home.  All television shows or videos will be age appropriate.  Viewing time is limited to a maximum of one hour a day or one full length movie a day (limit one movie per week).  We also listen to music, either using Children's CD's or a local Christian radio station.  Video games or computers are not accessible.

Destruction of Property:

While I do expect a certain amount of normal wear and tear, parents will be held responsible for any willful destruction your child causes to my home, toys, equipment, car or anything else in my family child care home.  Continued destructiveness may result in termination of care.

Children's Safety While in Care:

Your child's safety is my number one concern. Some ways that I ensure this include, but are not limited to:

Protecting the children from second hand smoke-smoking is NOT allowed on my property at ANY time. If you must smoke, please do so on the side walk well away from my home.

All medications are stored safely out of reach of children and in locked containers. This includes any prescription or over the counter medications for either the children in my care or my family, in compliance with state regulations.

Sunscreen is a must in Colorado. All children will use sunscreen if we are outside for more than 10 minutes. This must be provided by you (SPF of 30 or above).

In the event of an emergency, we will react in the appropriate method, i.e. if there's a tornado warning, we will go down to the basement. In the event of a fire we will follow our fire evacuation plan. If there's a life threatening emergency 911 will be called. Etc. 

Toys and equipment is inspected regularly, including checking for recalls. I do not keep broken or recalled items unless they can be fixed and are not a safety hazard for the children or myself.


Happy Hands Family Child Care loves animals! I do have pets in my home. At this time we have one cats, and two dogs. All pets are current on all their vaccines, and are healthy and friendly. The animals are usually separated from the children, for both the children's and the animal's safety.

Americans with Disability Act/Special Needs:

Happy Hands Early Learning Academy does not discriminate against children with special needs, or based on race, religion, gender, or any other reason.

Adverse Weather Policy:

As you know, Colorado weather can change quickly, especially in the winter months. Both Hwy 24 and Woodmen Road have been closed in the past due to blizzard conditions. Please keep in this in mind when bringing your children to care, or planning pick up. If you will be late picking your child up, late fees will apply (see page 6).

If there is a severe weather warning before morning drop off, such as a winter storm warning or a blizzard warning, Happy Hands Early Learning Academy will be closed, even if D49 is not. If a weather warning happens after children are already dropped off, you will be notified to pick up your child ASAP. If they are here after our regular hours late fees will apply. All late fees must be paid the next business day children attend at drop off.

Filing a Complaint/Obtaining FCC Rules/Regs:

For filing for a complaint, including suspected child abuse, please use the following information:


Or mail a letter to:

The division of child care

1575 Sherman St., First Floor

Denver, Co 80203-1714

 You must include your name, phone number, the provider's name and address with the complaint.  To obtain the rules of a child care, please go to the following website:




To find the Secretary of State website, please go to the following website:




Child Abuse/Negect:

As a licensed family child care provider, I am what's known as a mandate reporter, and am required by law to report any suspected signs of child abuse and/or neglect.

Records And Forms:

I must have all forms signed on or before your child's first day of care.  You will be given a packet yearly to update all information.  This Parent Handbook is valid through December 31st, 2018. 


I reserve the right to update, change or add things to this policy book at any time.  Parents will be provided with a written two week notice of changes to review before they go into effect, and will be required to sign and date a notification of change in their contract.



This handbook was revised on November 8th, 2017, and supersedes all previous handbooks.